Programs · Activate

Diagnose ends when the plan is handed to you. Activate ends when it has run.


Activate: The 90-day Implementation is the full Burnout & Retention Audit and Findings Session, plus the ninety days after — six bi-weekly sessions where Faye leads your leadership team through actually running the plan, and a day-90 reread of the signals to see whether the numbers followed.

At a glance

Length

12–16 weeks, start to day-90 reread

Includes

Full audit · Findings Session · six execution sessions

Rhythm

Every two weeks · 90 minutes · your leadership team

Sponsor

CEO · GM · VP HR or Ops

Investment

$14,000 flat

Why Activate

The plan is the easy part.

Plans decay on contact with the quarter

A launch lands, two people leave, and the plan your leadership team chose in the Findings Session quietly becomes a document. Not because anyone decided to drop it — because nobody was assigned to notice.

Subtraction is the hard thing

The highest-leverage moves in the plan are the ones that remove work. Removing work means someone gives something up in front of their peers. That is exactly the commitment that slips when the room is only your own people.

The outside person is the point

Every two weeks, the leadership team sits with someone who has no stake in the politics, remembers what was promised, and asks the same three questions: what moved, what stalled, what gets killed next.

How it works

Sixteen weeks, four moves.

  1. Weeks 1–3

    The audit

    An anonymous survey built on the Oldenburg Burnout Inventory, then confidential listening sessions sampled across levels and functions. The same instrument and method as Diagnose — nothing trimmed, because the ninety days are only as good as the picture they start from.

  2. Week 4

    The Findings Session

    A full day with your leadership team, in the room. The morning is the findings: retention-risk hot spots, team by team, and what is driving them. The afternoon turns them into a prioritized 90-day action plan your team chose — with owners attached.

  3. Weeks 5–16

    Six execution sessions

    Every two weeks, ninety minutes, your leadership team and Faye. Each session works the plan against the quarter that actually happened: what moved, what stalled, what is quietly being dropped and why, and the next thing to kill. Decisions are recorded so the record, not memory, carries the plan.

  4. Day 90

    The reread

    The signals from the audit read again against the plan that ran. A final progress briefing for your sponsor: what changed, what to protect going forward, and an honest call on whether anything further is warranted — which is sometimes "nothing more than this."

What you get

Everything in Diagnose — and the ninety days after.

What this is not: project management. Status, scheduling, and the tracker stay with your team. What Faye brings to each session is the operator's read on why a change is stalling, the discipline to subtract before adding, and a room where the leadership team keeps its own commitments to each other.


Confidential by design — the same protections as the audit, for all sixteen weeks.

The execution sessions work from the findings, never from anyone's individual responses. The protections don't loosen once the plan is running:

  • No small groups reported. No result is ever broken out for any group smaller than five people.
  • No attribution, ever. Quotes and themes are de-identified before they reach anyone in your company.
  • Organizational, not clinical. The plan changes how work is designed — it never assesses, diagnoses, or reports on any person.
  • Never used for evaluation. Findings and session notes are not an input to anyone's performance review, and we put that in writing.

Fit

Diagnose, or Activate?

Buy Diagnose alone when…

  • Your leadership team has a track record of running its own plans to the end.
  • There is already an operating rhythm — a monthly business review, a standing leadership meeting — that the 90-day plan can ride on.
  • You want the honest picture first and will decide about the ninety days once you've seen it. (Activate can be added within 90 days; the Diagnose fee counts toward it.)

Buy Activate when…

  • The last plan this team made is in a folder somewhere.
  • The hardest items on the plan involve someone senior giving something up, and you know how that goes without a witness.
  • You're heading into the quarter that always eats plans — Q4, a launch, an integration — and the plan needs to survive it.
  • You want the retention-risk picture read again at day 90, by the same person who read it at the start.

Questions

What sponsors ask before saying yes.

What exactly is the difference from the audit, in money and in time?

Diagnose is from $8,500 and ends at week four when the plan is handed to you. Activate is $14,000 flat and runs to about week sixteen. The difference buys six led sessions across the ninety days and the day-90 reread. Nothing in the audit itself is different.

We already ran Detect. Does that count?

Yes — the full $2,500 comes off the Activate fee if Activate starts within 90 days of your Detect readout.

Who is in the execution sessions?

The leadership team that built the plan in the Findings Session — typically the sponsor plus the leaders who own the priorities. Ninety minutes, every two weeks, virtual by default with on-site sessions where they matter.

Can we start with Diagnose and add Activate later?

Yes. If you decide within 90 days of the Findings Session, the Diagnose fee counts in full toward Activate and the six sessions start from wherever the plan is. After 90 days the plan has usually drifted enough that we'd recommend a fresh signal read first.

Is this the same as coaching?

No. Coaching is one person's development. Activate is the leadership team, together, running a plan about how work is designed. Individual coaching lives in the Sustainable Leader Program.

Where it sits

Detect → Diagnose → Activate. One path, three places to stop.

Detect — The Two-week Burnout Read

Not sure it's serious yet? One survey, one readout, two weeks, $2,500 fixed. The fee credits toward Activate.

Detect details →

Diagnose — The Burnout & Retention Audit

The same audit and Findings Session, ending when the plan is handed to your team. From $8,500.

Audit details →

Develop — The Sustainable Leader Program

When the plan says the fix is the leaders themselves: a 12-week cohort where your people-leaders build the habits and present their own operating plans.

Program details →

Next step

Start with a conversation.

Thirty minutes. Tell us which teams you're worried about and how much of the plan you want to run yourselves. We'll tell you honestly whether Diagnose or Activate fits — or whether Detect should answer the question first.

Book a 30-minute conversation hello@brightworkleadership.com