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Confidentiality
Brightwork's surveys and listening sessions only work if people believe their honesty can't come back on them. So these protections aren't fine print, they're the method, and we put them in writing before any survey goes out.
The 4 protections
These apply to Detect, the Burnout & Retention Audit and Activate, from the first survey to the last session.
No result is ever broken out for any group smaller than 5 people. That's also why Detect isn't the right fit for teams under 15 people.
Quotes and themes are de-identified before they reach anyone in your company. Individual answers are never shared, not with HR, not with the sponsor, not with anyone.
It's a read on how the work is designed, not a screening of people. We never assess, diagnose or report on any individual.
Findings are about the system, and they are never used in anyone's performance review. That goes in writing before the survey goes out.
Who sees what
Why it's built this way
The listening sessions are where an audit earns its price, because people will say out loud, to someone outside the company and under clear confidentiality, what they'd never put in an internal survey. Honesty also goes up when leadership announces the work as "help us fix the system," not "help us find problem people," and we help you word that announcement.
The open-enrollment Sustainable Leader Program puts leaders from different companies in the same room, so it has its own ground rules:
Questions
Only Brightwork. Your organization gets the synthesized report, which means themes, results for groups of 5 or more, and quotes with anything identifying removed. Raw survey answers and listening-session notes never leave our side.
No. Results are never broken out for any group smaller than 5 people, quotes are de-identified before anyone in your company sees them, and individual answers are never shared with HR, the sponsor, or anyone else.
No. Findings are about how the work is designed, not about people, and they are never an input to anyone's performance review. We put that in writing before the survey goes out.
No. It's an organizational read on how work is set up. We never assess, diagnose or report on any individual, and nothing about it is clinical.
Every participant and sponsor signs the same confidentiality ground rules before week 1. What's said in sessions and pods stays there, we keep competitors apart on request, and the material is about how leaders run their teams, never roadmaps, customers or trade secrets.
Yes, we're glad to. Just ask during the first conversation and we'll include them.
Next step
Bring them to a 30-minute conversation, and we'll walk you through exactly who sees what, and put it in your agreement.